CANCELLATION POLICY

THIS NOTICE IS EFFECTIVE AS OF MARCH 13, 2020

If your event must be canceled or rescheduled due to Coronavirus Concerns, Government Mandates or any other global health concerns, these are our policies.
All cancellations must be made in writing.

IF CANCELLATION IS MADE 15 OR MORE DAYS PRIOR TO THE EVENT:

We will credit 100% of all money paid towards another event or rescheduled date within 12 months of the original event date. No refunds will be given. Credits are non-transferrable. Reschedule date is subject to availability. We suggest coordinating with us to make sure we’ll be available first.

IF CANCELLATION IS MADE WITHIN 8 DAYS PRIOR TO THE EVENT AND WORK HAS BEGUN OR ALL DELIVERABLES HAVE BEEN COMPLETED.

If your balloon decor has been completed and it is deemed ready for delivery and installation, you will only receive a credit to be used towards another event or rescheduled date for the number of items that are not disposable. You will also receive credit for delivery/installation or any other fees that have not yet happened by the time of cancellation notice. Credit is only valid if used within 12 months of the original event date. No refunds will be given. Credits are non-transferrable. Reschedule date is subject to availability. We suggest coordinating with us to make sure we’ll be available first.

© 2017 ATX Bubbles. Austin, TX.                                                                                                                                                                                                                                             atxbubbles@gmail.com